On call rota

Set who members and staff can phone when someone needs to reach a duty contact.

1. Go to Settings > On call.
2. Click New and choose One-off shift or Weekly repeating.
3. Pick a Person (staff or volunteer drivers with a phone number on their record).
4. For a one-off shift, set Starts and Ends.
5. For a weekly slot, set the Day, From, and Until times. Optional Repeat from / Repeat until dates limit how long the pattern runs. If Until is earlier than From, the shift runs overnight into the next day.
6. Save. Overlapping rota entries for the same team are not allowed.

Seeing who is on call

• In the platform sidebar, click the phone icon next to the joining QR (when the team has any rota entries). The modal shows who is on call now, or the next scheduled shift.
• In the OpenCommute app, members see a phone icon in the header when someone is on call. Tap it to call them.

Related: Contact details settings, Members & Staff settings.