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Managing BSOG Service Codes ​

If you claim Bus Service Operators Grant (BSOG) mileage, tie each eligible trip to a service code and name that matches your registered local bus services.

OpenCommute does not submit BSOG claims for you. It helps you catalogue codes, require a code on flagged vehicles, and report mileage by service so records are ready when you prepare a claim.

Set up BSOG codes ​

  1. Go to Settings.
  2. Click BSOG codes.
  3. Click Add from library, tick every service code you want, then confirm to add them in one step — or click Create custom to define your own code and service name.
  4. For a custom code, enter a short Code, the Service name, and an optional Description. Use the same wording you use on PSV311E or internal service lists.
  5. Click Create (custom codes only).

Library entries copy code, name, and description into your organisation. You can edit the team copy later without changing the shared library.

You cannot delete a code while any booking still uses it. Change or clear bookings first.

Flag vehicles that need a code ​

  1. Go to Vehicles and open a vehicle.
  2. On Basic Information, turn on Requires BSOG service code for vehicles used on BSOG-eligible local bus services.
  3. Save.

When that vehicle is on a booking, staff must choose a BSOG code on the booking Details tab. Members booking in the OpenCommute app must choose a code before they confirm, when the selected vehicle is flagged. CSV booking import also requires a matching BSOG service code column value for flagged vehicles.

Assign a code on a booking ​

  1. Open the booking Details tab.
  2. When the vehicle requires a code, choose BSOG service code from your organisation’s list.
  3. Save.

If the vehicle does not require a code, the field is hidden and any previous selection is cleared when you change vehicle.

When importing bookings under Settings → Import data, map the optional BSOG service code column to your organisation’s short code (for example LOCAL). Rows for flagged vehicles fail without a matching team code.

Reports and stats ​

  • Insights > Reports > Mileage — trip rows show the assigned BSOG service (or Missing when required but not set). Summary and By BSOG service code break down miles; filter by code when needed.
  • Insights > Reports > Bookings List — each row includes the BSOG service assigned to the booking.
  • Insights > Stats > Bookings — Booking issues includes Missing BSOG code; when you use BSOG codes, Recorded miles by BSOG service code charts recorded miles for flagged vehicles.