Managing Alerts

See everything that needs your attention — subscription limits, compliance, training, bookings, unsent or overdue invoices, and user approvals — in one place.

Open Alerts

1. Click Alerts in the footer menu, or
2. From the dashboard, click the Alerts button in the header (the badge shows how many items need attention).

An example of the Alerts page grouped by area with links to fix each item.

Search and filter

1. Use Search alerts... to find a specific alert by keyword.
2. Open an area tab to focus the list:
   • All alerts
   • Subscription
   • Vehicles
   • Members
   • Staff
   • Bookings
   • Invoices
   • Platform Users

Each tab shows a badge count when there are open items in that area.

Act on an alert

Each alert shows a short description and a link to the page where you can fix it — for example, open a vehicle compliance record or approve a waiting user.

Click the action link on the alert to go straight to the right place.

Common alert types

Area	Examples
Subscription	Trial ending, subscription ending, limits reached
Vehicles	Overdue or expiring compliance
Members	Training incomplete, licence issues
Staff	Training, compliance, or licence issues
Bookings	Booking issues, missing mileage, needs invoicing, new incidents
Invoices	Invoices not sent yet, overdue invoices still unpaid
Platform Users	Users waiting approval

Set reminder frequency

Admins can choose how often alert reminders are sent in Settings > Updating Options > Team tab > Alert reminders.

Related guides

• Managing Platform Users — approve users waiting for access
• Vehicle Compliance — resolve vehicle compliance alerts
• Mileage and Invoicing — missing mileage and invoicing alerts
• Managing Invoices — unsent and overdue invoice alerts and reminders
• Subscription Plans — subscription limit alerts