Booking settings

Configure bookings list and calendar defaults, buffers, visibility, and related booking behaviour.

Settings are split into tabs. General holds options that apply across bookings. Each booking type has its own tab, titled with that type’s icon, name, and colour. A personalised display name is shown on the tab after you save.

1. Go to Settings > Bookings.
2. On General, update the sections you need: calendar defaults and operating hours (including Default calendar view — Timeline, Week, Day, or Month), draft auto-cancel, Booking reminders, the default booking type, and Buffers (team booking buffer and billing buffer).
3. Open a booking type tab for settings that apply only to that type: display name, whether it is public to members, the advance booking window, a buffer override, and any extra sections for that type. Billable types also include Pricing (pre-payment and price overrides). Team rates are on Settings > Prices. Internal and Block do not show pricing settings.
4. On One-to-One, Advance booking window also caps how far ahead members can request trips in the OpenCommute app. Minimum notice stops members choosing a trip date sooner than that many days from today. Off still blocks past dates.
5. On Open, One-to-One, Group, and Internal, Driver requests turns Send automatically on or off. When it is on, saving without a driver notifies the preferred group (volunteers or staff drivers) by email and OpenCommute app notification without a confirmation prompt. When it is off, every save asks before requests are sent. Choose Ask first for manual requests and for which group is notified when automatic sending is on. You can still include the other group when you send requests manually from Request drivers.
6. On Open, set the invoice period, arrival notices, unpaid passenger places, how members join from the OpenCommute app, and route stop times.
7. On Block, edit Block booking reasons. New teams start with default block reasons already filled in.
8. On General, Booking reminders chooses how far ahead to remind people before a confirmed journey. Open booking passengers are reminded only after arrival times are finalised. Training trainers, attendees, and guests are reminded without that step. Confirmed one-to-one, group, and driver-own bookings booked through the OpenCommute app remind the requester, passengers, and assigned drivers as appropriate. Off disables automatic reminders. Members and staff on the OpenCommute app also get a device notification.
9. Click Save settings. Changes on every tab are saved together.

For buffers and draft auto-cancel detail, see Booking Buffers and Managing Bookings.