Two-factor Authentication

A 6-digit sign-in code is emailed to you each time you sign in. You do not need to switch this on yourself — new accounts have it ready from the first sign-in.

Sign in with a code

1. Open the sign-in page.
2. Enter your email and password.
3. Complete the security check if one is shown.
4. Click Sign in.
5. Open the email titled with your sign-in code.
6. Enter the 6-digit code on the sign-in page.

The code expires after a few minutes. If it has expired, use Send a new code by email on the sign-in page.

Check your spam folder

If the code does not arrive, check junk or spam, then send a new code from the sign-in page.

First-time setup

If you signed in before email codes were turned on for your account, you may see a setup page instead of the dashboard.

1. Check your email for a 6-digit code — it is sent as soon as that page opens.
2. Enter the code.
3. Click Enable email verification codes.
4. Click Continue to open the app.

Manage from your profile

1. Open the user menu in the bottom-left corner.
2. Click Profile.
3. Find Two-factor authentication (2FA).

You can turn email codes off from here. On the live service, you will be asked to set them up again before you can keep using the app.

Related guides

• Changing Password — reset or change your password
• Accepting an Invitation — first sign-in after an invite
• Joining a Team — first sign-in after a join request is approved