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Managing Organisations

Organisations represent groups — clubs, schools, or other bodies — that book vehicles for group trips and receive invoices.

Admin access required

Only users with an Admin role can manage organisations in Settings.

View organisations

  1. Go to Settings.
  2. Click Organisations.
  3. Review the list of organisations linked to your team.

Organisations listAn example of the organisations list in Settings.

Add an organisation

  1. Go to Settings.
  2. Click Organisations.
  3. Click Create.
  4. Enter the organisation Name.
  5. Use Search address or enter address fields manually.
  6. Add Invoice emails for billing correspondence.
  7. In Group members, link members who belong to this organisation.
  8. Click Create.

Edit an organisation

  1. Open the organisation from the list.
  2. Update contact, address, or invoice email details.
  3. Add or remove linked Group members.
  4. Click Save.

Subscriptions

Group bookings require the organisation to have a paid subscription for the trip date. If that subscription later lapses, the booking warns that the organisation is not subscribed. When Draft auto-cancel is on, the booking is cancelled in that window and the notice says The organisation is not subscribed.

  1. Open the organisation.
  2. Go to the Subscription tab.
  3. Click Start subscription. If the team offers both intervals, choose Monthly or Yearly. The available intervals are set in Settings > Updating Options > Members.
  4. Confirm that an invoice will be generated for the amount shown, covering the current period until the end date shown, then click Start subscription. The invoice is created at the organisation price. Group bookings are allowed once that invoice is Paid.

Cancel to stop future invoices. During the paid period an alert shows the end date; use Renew on the Subscription tab to resume renewals. Override with a reason, expire date, and confirmation toggle when a group needs to book before payment is received. The override stays in force through the expire date, then switches off. Starting a subscription also revokes any override.

The organisations list shows subscription status and can be filtered the same way as members.

View bookings and invoices

On an organisation record:

  1. Open the Bookings tab to see group trips billed to this organisation.
  2. Open the Invoices tab to see trip invoices billed to this organisation. Membership invoices appear on the Subscription tab and in the main Invoices list.