Built for community transport operations
One management platform for platform users — your staff and volunteers — plus an easy-to-use app for transport members. Bookings, vehicles, drivers, payments, and coordination — all in one place.
Built for organisers and members
Open Commute is designed so your staff can run bookings, fleet, and settings from the admin panel, while members organise their own transport through the member app — each with the access they need. Plans include limits for both.
Platform users
Staff and volunteers who log into the admin panel to coordinate bookings, vehicles, settings, and billing. Each platform user has a role such as Admin, Manager, or User.
Members
The passengers, drivers, and volunteers you serve. Members can book journeys, manage their profile, and stay informed through the member app — without needing admin panel access.
Operations & bookings
Support every way your team moves people — from open bookings to internal diary blocks.
- Six booking types: Open, One-to-one, Driver own, Group, Internal, and Block
- Booking creation, approval, assignment, and status tracking
- Configurable lead-time limits and booking buffers per type
- Calculated cost previews and booking history timeline
- Admin dispatch and driver assignment workflows
Fleet & compliance
Keep vehicles road-ready with compliance tracking built into daily operations.
- Vehicle register with type, capacity, and licence requirements
- MOT, tax, insurance, and maintenance date tracking
- Compliance alerts for upcoming and expired dates
- Per-vehicle booking type and group-hire eligibility settings
- Vehicle media gallery and availability management
Platform users & roles
Give staff and volunteers the right admin access for dispatch, settings, and day-to-day coordination.
- Role-based access for admins, managers, and coordinators
- Invite platform users by email with role assignment
- Join-by-code flow with admin approval for new platform users
- Multi-team switching for users linked to more than one organisation
- Billing contact and settings restricted to authorised roles
Member records
Manage transport members separately from the staff who run the platform.
- Member register with types such as passenger, driver, and volunteer
- Service-area eligibility checks during member onboarding
- Out-of-area join request review workflow
- Assign members as drivers on internal bookings
- Member activity history and profile management
Invoicing & payments
Accurate charging and fewer manual corrections across memberships and journeys.
- Monthly membership fees with configurable pricing factors
- Auto-generated invoices for billable bookings
- Stripe and GoCardless integration at team level
- Manual payment recording and reconciliation
- Hourly, daily, and mileage-based pricing with surcharges
Reporting & oversight
Give leadership visibility into operations, compliance, and finances.
- Dashboards for bookings, fleet, and alerts
- Mileage, fees, invoicing, and member reports
- Audit trail for booking and pricing changes
- Compliance reporting across your active fleet
- Policy and pricing controls per team
Member experience
A dedicated app for members to book, pay, and track their journeys.
- Member app for bookings, subscriptions, and payments
- Multi-stop journey planning with route maps
- Live booking status updates and notifications
- Document upload and profile management
- Volunteer driver request acceptance on mobile
Ready to simplify your operations?
Start your 28-day free trial today. Set up your team and invite your staff in minutes.